Overview
Use this page for quick triage. Each answer points to the right deep-dive page. [insert screenshot of FAQ with linked follow-up pages for timeline, overlays, captions, and export]Common questions
Why is export still processing?
Export often passes through queue, processing, and finalization phases. If status is still moving, wait before rerunning. Related: Export and PublishWhy did clips shift after an edit?
Insert/overlap behavior can move adjacent clips when timing changes. Recheck nearby clips after trims and reorders. Related: Timeline and ClipsWhy do imported overlays look different from design files?
Figma/Slides imports are translation workflows. Minor typography or spacing cleanup is normal. Related: Paste from Figma, Paste from Google SlidesWhy are captions out of sync?
Caption timing often drifts after speed or trim edits. Re-align affected sections after timeline changes. Related: Captions, Retiming and TrimmingWhy does my share link show old content?
Publishing is version-based. After new edits, export and publish a new latest version. Related: Export and PublishTroubleshooting escalation path
- Reproduce the issue in one scene.
- Identify system area (timeline, overlays, captions, export).
- Run the related page’s troubleshooting steps in order.
- If still unresolved, capture exact symptom and latest action taken before escalation.